Frequently Asked Questions
Find quick answers to common questions about our mini fans, shipping, and policies.
All mini fan orders are thoroughly inspected and processed within 24 hours. Estimated delivery times are:
- United States: 7 – 12 days
- Canada: 9 – 15 days
- Mexico: 12 – 18 days
Yes, 100% Free Shipping! Shipping fees are covered entirely by Vancurio. Additionally, all applicable taxes and import duties are fully covered by us, so you won't need to pay anything extra upon delivery.
We offer a 30-day quality warranty for any technical defects or manufacturer issues (full refund or complimentary replacement). For non-defective items, you can request a return within 15 days of receipt if the item is in its original, pristine condition.
You have a 24-hour window after placing your order to request a cancellation for a full refund. After this period, our fulfillment process is activated.
If you have any questions or need help tracking your package, please reach out to our dedicated support desk at info@vancurio.store. We reply within 24 hours.